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If you are abroad in need of emergency help - call ACE Assistance on +44 (0) 20 7173 7798
Many common questions are answered in our Frequently Asked Questions pages (FAQ's) - click to go there
   

Contacting Us

Please feel able to contact us for any reason - to enquire, clarify something about the policy, notify us of a change, give us feedback or anything else.

We have a dedicated Customer Service Team who assist with any enquiry - so select your preferred communication method below:-

 
By e-mail ACE.TravelUK@ACE-ina.com
 
By Phone (from 09:00 to 17:00 on weekdays) Freephone 0800 028 2396
                or if calling from outside the UK +44 1293 726225
 
By writing to:- Customer Services
Ashdown House
125 High Street
Crawley
West Sussex
RH10 1DQ

 

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